Bizskype > Bizskype support > Knowledgebase

Search help:

» Category: Support  (Go back)

» Articles in this category:

Conference ID issue, wrong ID Article not rated yet
Please try the following: Go to:
IM not sent to user "This message wasn't sent to...." Article not rated yet
One of the common reasons for this problem is that the recipient is logged on to both the desktop and the mobile client. It is very important that you are not logged in to any mobile device when logge...
Not able to log in on IPhone Article not rated yet
Possible workaround for this issue   1. Install OneDrive client, if not already installed. 2. Exit Skype for Business 3. Go to settings -> OneDrive, choose "clear account settings" slider 4. Launch...
Presence issues in Skype for Business or Lync client Article rated 5.0/5.0
Check out this article for some ways of trying to fix single user presence issues:
"Cannot add, remove, or move contacts or groups at this time" Article rated 1.8/5.0
Deleting the SIP Profile Close Lync completely by right-clicking the Lync icon in the Windows System Tray and selecting Exit. Open Windows Explorer and navigate to the folder that corresponds...
Test your network quality Article not rated yet
  Lync Precall Diagnostics Tool  
Disable Skype for Business Online in Office 365 Article rated 5.0/5.0
Overview This is intended for those who are currently using or intend to use BIZSKYPE with Skype Federation and/or Office 365 integration. Once you are using BIZSKYPE you have to disable Sk...
Not able to see or add groups? Article rated 5.0/5.0
If you are not able to find or add groups in the Skype For business client, be sure that your local time and date is correct!
BIZSKYPE - Setting up Voicemail Article not rated yet
Call +990099 and follow the instruction. The alternative is to set up a forward to +990099, then the first call that get's forwarded is setting up the service utomatically. To Change the message, just...
Setting up the connection between Skype and S4B Article not rated yet
There are some things that has to be done to make the Skype directory available for Bizskype users. All domains that are going to have access to the directory must be registered with a PIC licence at ...
As a replacement for the Office 365 E4 license use Office 365 E3 pluss Art.Number 173809 Skype for Business Plus CAL (Add on choice after selecting E3 in the portal). This license canno...
How do I sign-in and sign-out of a Response Group in Skype for Business? Article not rated yet
How do I sign-in and sign-out of a Response Group in Skype for Business? A Skype for Business Response Group lets members answer phone calls to a central number, such as a helpline or information line...

Powered by Help Desk Software HESK, in partnership with SysAid Technologies

SUPPORT Norway: +47 69 00 63 10 Benelux: +31 85 773 4699 E-mail:

Cloudx Services AS © 2019